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Privacy Policy

This Privacy Policy describes conditions applicable to your use of the Heroes Mortgage® website (“the Services”). Heroes Mortgage® will comply with this Privacy Policy as well as all applicable state, federal, and local laws in the United States protecting privacy. We have created this Privacy Policy because we take your privacy seriously, and we seek to be as transparent as possible about how we collect, use, and share information. Please review this Privacy Policy carefully as your continued use the Heroes Mortgage® website requires you to consent to it. If you have any questions regarding this Privacy Policy, you may contact us at support@HeroesMortgage.com or (877) 541-HERO.
Collection of Information - You acknowledge and agree that Heroes Mortgage® may collect information from you and about you when you use the Services. The information collected will be used to communicate with you and operate Heroes Mortgage®. In some instances, Heroes Mortgage® may collect and use your information for other purposes detailed below. Specifically, Heroes Mortgage® may collect the following information from you:
• Your Contact Information. This includes your name, address, phone number, e- mail, and details you provide to us about you.
• Cookies, Web Beacons, and Usage Logs. Cookies are bits of electronic information that can be transferred to your computer or other electronic device to uniquely identify your browser. We may place one or more cookies on your computer or other electronic device in order to learn more about your activities on our website by combining the cookie information with other information we store about you. At any time, you may adjust settings on your browser to refuse cookies according to the instructions related to your browser.
• Web Usage. Heroes Mortgage® uses Google Analytics, which tracks and manages cookie information so that we and third-party service providers can better deliver advertisements that are relevant and useful to you online, including the Heroes Mortgage® website and various other websites across the Internet. We have also implemented Google Analytics display network impression reporting to better understand how ad impressions and ad services are related to visits to our sites.
• Your Social Networks. If you use the social networking connection functions offered through Heroes Mortgage®, we may access all of your social network profile information that you have made available to be shared with us.
• Your Payment Information (for Affiliates and other third party service providers). If necessary to secure payment from you, Heroes Mortgage® will collect your credit/debit card information. This information is secured using industry- standard encryption technology. Heroes Mortgage® will use this information to complete your order, and will not share this information with outside parties, except to the extent necessary to complete the order or comply with applicable law as detailed below. Heroes Mortgage® will never attempt to collect payment or payment information from a hero interested in using Heroes Mortgage®. There is no cost to a hero for using the Services.
Use of Information - Generally speaking, Heroes Mortgage® will use information collected from you to provide you with the Services and to improve the Services. You thus acknowledge and agree that Heroes Mortgage® may use information collected from you for the following purposes.
• Communications with You. Heroes Mortgage® will use your e-mail address to communicate with you as necessary, including providing you with information you have requested or confirming that you will receive the Services. If you do not wish to receive e-mails from Heroes Mortgage®, send an e-mail to support@HeroesMortgage.com.
• Advertising and Improved Customer Service. Heroes Mortgage®or third party service providers or advertisers may use cookies (that they collect or that we provide to them) or other similar technologies to collect information about your use of the Services (including mobile applications) or your online activities over time and across different web sites. Collected information may include the content you view, the date and time that you view this content, and the Web site that referred you to the Services, and this information may be associated with your unique browser, device identifier, or Internet Protocol address. These practices help tailor advertisements that are relevant and useful to you. These tailored advertisements may appear on the Services or on other websites, applications or properties. Heroes Mortgage® also may use your email address to deliver tailored advertisements to you on the Services or on other websites, such as Facebook’s Custom Audience Feature or other similar Facebook tools. We will not share your email address with Facebook.
Disclosure of Information - You acknowledge and agree that Heroes Mortgage® may share information about you in the following circumstances:
• You ask us to share the information. If you request that Heroes Mortgage® contacts a third party on your behalf, then you are consenting to disclosure of information and, particularly, personal contact information and any information we collect through your use of the Heroes Mortgage® website. For example, if you choose to contact a lender through the Services, we will send your contact information to the lender.
• Heroes Mortgage® needs to disclose the information to provide the Services. Heroes Mortgage® may hire or contract with a service provider or business partner to operate some part or all of Heroes Mortgage's® business or provide better services to you. In order to provide the Services to you, Heroes Mortgage® may allow a third party to access information. Heroes Mortgage® will only disclose the information necessary for the service provider or business partner to perform the Services.
• Heroes Mortgage® affiliates with a different company or sells its business. Heroes Mortgage® may share information with any company or companies that affiliate with Heroes Mortgage®, including business partners. If Heroes Mortgage® ;is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Information may be transferred along with the business. Any company with whom Heroes Mortgage® affiliates or partners with has their own privacy and consumer information policies and, potentially, additional laws with which they must comply. Heroes Mortgage® is not responsible for ensuring compliance by other individuals, companies, or business partners.
• Heroes Mortgage® is required by law to disclose information. Heroes Mortgage® may disclose any information in response to a subpoena or court order, and whenever Heroes Mortgage® has a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) detect, prevent, or otherwise respond to fraud, security or technical concerns, (c) support auditing and compliance functions, or (d) protect the rights, property, or safety of the public against harm.
Complaint Procedure and Your Right to Request Removal of Information. If you have any concerns regarding Heroes Mortgage's® practices, or do not want Heroes Mortgage® to collect, use, or disclose your information as described in this Privacy Policy, you may contact Heroes Mortgage® and Heroes Mortgage® will respect and comply with your request as soon as practicable. Note that compliance with your request may result in your inability to use certain website features and our Services in the future. We encourage you to disclose the requested information so we can provide the best possible customer service and offer you the use of our Services. You may contact Heroes Mortgage® at support@HeroesMortgage.com, or by phone at (877) 541-HERO.
Heroes Mortgage® Right to Amend Policy. Heroes Mortgage® may amend this policy at any time, and without notice to you. You should check back for the most current version before relying on any of the provisions in this privacy policy. By using the Services, you agree to the terms of this Privacy Policy.
Heroes Mortgage® Efforts to Secure Information. Heroes Mortgage® uses technical and physical safeguards to protect against foreseeable breaches of its data, including the unauthorized use, access, or destruction of any information subject to this policy.

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  • We respect your privacy and your preferences about how we market to you. By clicking “submit” you acknowledge that you are agreeing to share your contact information with both Belsito Communications, Inc. (owner of the Heroes Mortgage® and other affiliated Heroes services and websites) and our participating licensed lenders. View our Privacy Policy for more information.

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Terms and Conditions

2017 Winner’s Choice Giveaway

The Heroes Mortgage® Winner’s Choice Giveaway (the “Sweepstakes”) is open only to legal residents of the United States who are members of the emergency services community (active or retired) and their immediate family members.

This Sweepstakes is sponsored by The Heroes Mortgage® (the “Sponsor”). Employees, officers, directors and representatives of Sponsor and their corporate affiliates, and those with whom such persons are domiciled, are not eligible. Sweepstakes subject to all federal, state and local laws. Sweepstakes is void where prohibited. By entering, each entrant accepts and agrees to be bound by these Official Rules.

HOW TO ENTER: NO PURCHASE NECESSARY. No purchase necessary. To enter, fill out the online form or mail a 3 ½ x 5” postcard with your complete name, address, daytime phone number, and email address to HEROES MORTGAGE® WINNER’S CHOICE GIVEAWAY, 1 Ardmore Street, New Windsor, NY 12553. The entry period of the Sweepstakes begins on Sunday, January 1, 2017 at midnight and runs through Sunday, December 31, 2017 at 11:59 p.m. Mail-in entries must be postmarked by Sunday, December 31, 2017 and received by Monday, January 15, 2018.

Limit one entry person, household address, email address, or IP address for the duration of the Sweepstakes. All entries submitted online will be considered made by the authorized account holder of the email address provided, if any. Duplicate or multiple entries will be disqualified. Use of any automated entry software is prohibited.

Entrants agree not to upload, post, or transmit any materials which contain any computer viruses, Easter eggs, worms, Trojan Horses, or other harmful component or programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information. Any attempt to deliberately damage any web site or undermine the operation of the Contest is a violation of criminal and civil laws, and Sponsor reserves the right to seek damages from any person who makes such attempt(s). Entrants also agree not to provide or upload any content which is defamatory, threatening, distasteful, racist, unlawful or otherwise objectionable.

Entry materials that have been tampered with or altered are void. Any questions regarding the number of entries submitted by an individual or the authorized account holder of an email address shall be determined by Sponsor in its sole discretion, and Sponsor reserves the right to disqualify any entries by persons determined to be tampering with or abusing any aspect of the Contest.

Entries that are late, incomplete, unreadable, inaccurate, unintelligible, or otherwise not in compliance with these Official Rules will be disqualified. Sponsor is not responsible for lost, destroyed or misdirected entries.

PRIZE: One (1) Amazon Echo or Drone (model to be determined). Average retail value: $179.99.

No substitutions, exchanges, refunds, or cash redemptions of prizes by Winner is permitted. Sponsor reserves the right to substitute a prize, in which case a prize of equal or greater value will be awarded. Sponsor reserves the right to terminate the Sweepstakes without awarding the prize if no eligible winners or alternate winners claim the prize within the required time period.

Winners are responsible for any and all local, state, and federal taxes associated with claiming this prize. Sponsor will report any individual winnings over $600 (in cash or fair market value of goods or services) in a one-year period to the Internal Revenue Service. Winners will receive a Form 1099 from Sponsor if Sponsor reports any winnings to the Internal Revenue Service.

SELECTION OF WINNER: One (1) winner will be selected randomly by representatives from The Heroes Mortgage® from all eligible entries received on or before the Sweepstakes deadline. Drawing will be held on or about Monday, January 15, 2018. The winner will be notified by The Heroes Mortgage® on or about Tuesday, January 16, 2018. Winner will be notified first by phone, then by email (if provided) if Sponsor is unable to locate Winner by phone. The number of eligible entries will determine the odds of winning. Sponsors not obligated to leave voice mail, answering machine, or other message. In Sponsors’ sole discretion, a selected winner may be required to forfeit a prize and an alternate winner may be selected in accordance with these Official Rules from among the remaining eligible entries for that prize if selected winner (i) fails to respond to Sponsor within ten (10) days of notification, (ii) declines or cannot accept, receive or use the prize for any reason, or (iii) fails to comply with these Official Rules.

CONDITIONS AND RESTRICTIONS APPLY:Winner must continue to comply with all terms and conditions of these Official Rules and winning is contingent upon fulfilling all requirements. Proof of U.S. residency, age, and identity are required to claim a prize. Winner is subject to verification by Sponsor, whose decisions are final and binding in all matters related to the Sweepstakes. An entrant is not a winner of any prize unless and until entrant’s eligibility has been verified and entrant has been notified that verification is complete. Names and email address of Sweepstakes participants may be used for future marketing solicitations by Sponsor. By accepting a prize, winner agrees and acknowledges that Sponsors may use winner’s name, voice, biographical data, likeness and city name in any and all media throughout the universe and in perpetuity for promotional purposes without additional compensation, except where prohibited by law.

LIMITATION OF LIABILITY AND GENERAL CONDITIONS: By participating in this Sweepstakes, entrants agree to be bound by these Official Rules and the decisions of the judges, which are final and binding in all respects. By entering, each entrant agrees to release, discharge, indemnify, and hold harmless the Sponsor and each of its parent companies, affiliates, subsidiaries and advertising and marketing agencies and each of their respective employees, officers, shareholders, directors, representatives and agents (collectively, “Releasees”) from and against any claims, damages or liability involving or arising out of (i) late, lost, delayed, misdirected, postage due, mutilated, incomplete, unreadable, inaccurate, garbled or unintelligible entries; (ii) telephone system, technical or computer malfunctions, lost connections, disconnections, transmission or other errors of any kind whether mechanical, human, electronic or otherwise; (iii) data corruption, theft, destruction, unauthorized access to or alteration of entry or other materials; (iv) any injuries, losses or damages of any kind caused, including death, in whole or in part, directly or indirectly, by the prize or resulting from acceptance, possession or use or misuse of any prize or from participating in the Sweepstakes or any Sweepstakes related activity; or (v) any printing, distribution, typographical, administrative, human or technological errors involving or associated with the Sweepstakes. Sponsors disclaim any liability for damage to any computer system resulting from participating in, or accessing or downloading information in connection with the Sweepstakes.

SPONSOR’S RESERVATION OF RIGHTS: Sponsor reserves the right, in its sole discretion, to modify, cancel, or suspend this Sweepstakes (or any portion of the Sweepstakes) should any virus, bug, computer problem, force majeure, or other cause or problem corrupt or inhibit the administration, security or proper operation of the Sweepstakes. In such situation (or in the event of any type of error), Sponsor reserves the right to select the winners from eligible entries received prior to the action taken or in such manner as deemed fair and appropriate by Sponsors. In no event will Sponsors be liable for more than the stated number of prizes in these Official Rules. Sponsors may prohibit entrant from participating in the Sweepstakes or winning a prize if, in its sole discretion, it determines entrant is attempting to undermine the legitimate operation of the Sweepstakes by cheating, hacking, deception, or other unfair practices or intending to annoy, abuse, threaten or harass any other entrant or Sponsors’ representatives. Releasees have not made and/or are not responsible for any misrepresentation or guaranty, express or implied, in fact or in law, relative to the prizes. By entering the Sweepstakes, entrants agree that: (1) any and all disputes, claims, and causes of action arising out of or connected with the Sweepstakes, or any prizes awarded, shall be resolved individually, without resort to any form of class action; (2) any and all claims, judgments and awards shall be limited to actual out of pocket costs incurred, including costs associated with entering the Sweepstakes, but in no event will attorneys’ fees be awarded or recoverable; and (3) under no circumstances will any entrant be permitted to obtain any award for, and entrant hereby knowingly and expressly waives all rights to seek, punitive, incidental or consequential damages and/or any other damages, other than actual out of pocket expenses, and/or any and all rights to have damages multiplied or otherwise increased.

PRIVACY POLICY/DISCLOSURES OF INFORMATION: Sponsor may collect and use personal information that entrants provide to enter the Sweepstakes to actually conduct the Sweepstakes and contact potential winners. Personal information includes any information that can be tracked back to a specific individual use, including name, postal address, and telephone number. As noted above, Sponsor (including any successors or assigns) may use names and email addresses of Sweepstakes participants for future marketing solicitations by Sponsor. Otherwise, no personal information that Sponsor collects in connection with the administration of the Sweepstakes will be sold or given to anyone who may contact entrants for any purpose not related to the sweepstakes.

WINNERS LIST: For the name of the prize winners, available after January 12, 2017 or a copy of these Official Rules, send a self-addressed, stamped envelope to: Heroes Mortgage® Winner’s Choice Giveaway, 1 Ardmore St., New Windsor, NY 12553. Please specify “Official Rules” or “Winners List.” Requests must be received by Wednesday, January 11, 2017.

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