Collection of Information - You acknowledge and agree that Heroes Mortgage may collect information from you and about you when you use the Services. The information collected will be used to communicate with you and operate the Heroes Mortgage. In some instances, Heroes Mortgage may collect and use your information for other purposes detailed below. Specifically, Heroes Program may collect the following information from you:
• Your Contact Information. This includes your name, address, phone number, e- mail, and details you provide to us about you and your business.
• Web Usage. Heroes Mortgage uses Google Analytics, which tracks and manages cookie information so that we and third-party service providers can better deliver advertisements that are relevant and useful to you online, including Heroes Mortgage's website and various other websites across the Internet. We have also implemented Google Analytics display network impression reporting to better understand how ad impressions and ad services are related to visits to our sites.
• Your Social Networks. If you use the social networking connection functions offered through Heroes Mortgage, we may access all of your social network profile information that you have made available to be shared with us.
• Your Payment Information (for Affiliates and other third party service providers). If necessary to secure payment from you, Heroes Mortgage will collect your credit/debit card information. This information is secured using industry- standard encryption technology. Heroes Mortgage will use this information to complete your order, and will not share this information with outside parties, except to the extent necessary to complete the order or comply with applicable law as detailed below. Heroes Mortgage will never attempt to collect payment or payment information from a hero interested in using the program. There is no cost to a hero for using the Services.
Use of Information - Generally speaking, The Heroes Mortgage will use information collected from you to provide you with the Services and to improve the Services. You thus acknowledge and agree that the Heroes Mortgage may use information collected from you for the following purposes.
• Communications with You. The Heroes Mortgage will use your e-mail address to communicate with you as necessary, including providing you with information you have requested or confirming that you will receive the Services. If you do not wish to receive e-mails from the Heroes Mortgage, send an e-mail to support@HeroesMortgage.com.
Disclosure of Information - You acknowledge and agree that the Heroes Mortgage may share information about you in the following circumstances:
• You ask us to share the information. If you request that the Heroes Mortgage contacts a third party on your behalf, then you are consenting to disclosure of information and, particularly, personal contact information and any information we collect through your use of the Heroes Mortgage website. For example, if you choose to contact a lender through the Services, we will send your contact information to the lender.
• The Heroes Mortgage needs to disclose the information to provide the Services. The Heroes Mortgage may hire or contract with a service provider or business partner to operate some part or all of Heroes Mortgage's business or provide better services to you. In order to provide the Services to you, The Heroes Mortgage may allow a third party to access information. The Heroes Mortgage will only disclose the information necessary for the service provider or business partner to perform the Services.
• The Heroes Mortgage affiliates with a different company or sells its business. The Heroes Mortgage may share information with any company or companies that affiliate with the Heroes Mortgage, including business partners. If the Heroes Mortgage is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Information may be transferred along with the business. Any company with whom the Heroes Mortgage affiliates or partners with has their own privacy and consumer information policies and, potentially, additional laws with which they must comply. The Heroes Mortgage is not responsible for ensuring compliance by other individuals, companies, or business partners.
• The Heroes Mortgage is required by law to disclose information. The Heroes Mortgage may disclose any information in response to a subpoena or court order, and whenever the Heroes Mortgage has a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) detect, prevent, or otherwise respond to fraud, security or technical concerns, (c) support auditing and compliance functions, or (d) protect the rights, property, or safety of the public against harm.
Heroes Mortgage’s Efforts to Secure Information. The Heroes Mortgage uses technical and physical safeguards to protect against foreseeable breaches of its data, including the unauthorized use, access, or destruction of any information subject to this policy.